Q: Are we allowed to use case studies involving real incidents that occurred at our facility as part of our HIPAA training? We’ve always been told that real-life examples will resonate with staff, but wouldn’t this be a HIPAA violation?
Q: Healthcare in rural communities remains an issue. Hospitals in rural areas continue to close at an alarming rate, creating problems for many communities across the U.S. How can these communities respond, and what role can case managers play in this response?
Q: A patient was admitted to our facility with COVID-19-like symptoms, tested negative for COVID-19. Several days later, however, the patient was retested and found to be positive for COVID-19. Should we query the physician or assign a present on admission (POA) indicator of "no" or "unknown"?
Q: We are coming up on our annual HIPAA training for staff. We have used the same training program for several years—it covers the basics and places a strong emphasis on recognizing phishing and other cyberattack tactics. Given the events of the past year, are there any other security trends we should be sure to highlight during our training session?
Q: As we look forward to 2021, we’re looking to utilize the most up-to-date HIPAA training strategies. I am responsible for training clinical and clerical staff annually. Do you have any recommendations for job-specific HIPAA training?