News & Analysis

Q&A: The role of case managers in patient assistance programs

July 25, 2018
News & Insights

What can case managers do to advocate for patients who are in need of financial assistance?

HIPAA Q&A: Doctor’s note for employer, a neighbor's medical records, and more

July 23, 2018
Briefings on HIPAA

This month's HIPAA Q&A answers readers' questions about doctor's notes for employers, checking a neighbor's medical records, retaining records of out-of-state patients, and training temporary nursing staff.  

Q&A: Tips for appealing denied claims

July 23, 2018
News & Insights

What strategies should hospitals follow for deciding whether to appeal denied claims and submitting appeal letters?

Q&A: Reporting hemodialysis and CKD in ICD-10-CM with a failed transplant

July 20, 2018
News & Insights

Q: In ICD-10-CM, how would you report a patient who is receiving hemodialysis and has chronic kidney disease (CKD) when a failed kidney transplant is also documented?

Q&A: Receiving postcards with appointment information

July 19, 2018
News & Insights

Q: Is it a HIPAA violation to receive a postcard from a facility regarding your mammogram, date, time, and instructions?

Q&A: Helping patients meet care goals

July 18, 2018
News & Insights

Q: How can a case manager match a patient with a care plan and help the patient meet planned goals?

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