News & Analysis

August 2, 2018
News & Insights

Q: Is texting an acceptable way to communicate with a patient? Do we need to ask the patient to sign a form with a statement to the effect that they prefer that we text information on test results, etc., rather than leave a voicemail asking them to call?

August 1, 2018
News & Insights

What steps can case managers take to improve health literacy in patients?

July 30, 2018
News & Insights

What role should health information management play in the edit management process?

July 27, 2018
News & Insights

Q: How would you report an infusion service with no documented stop time?

July 26, 2018
News & Insights

Q: If an employee of our facility is seen for a routine vaccine, is it permissible for the nurse to review the patient history?

July 25, 2018
News & Insights

What can case managers do to advocate for patients who are in need of financial assistance?

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