Q: During the novel coronavirus (COVID-19) pandemic, it has become abundantly clear that the burden from this disease has not been shared equally. Minorities have been disproportionately affected, and many of the problems are due to structural inequalities that existed long before the pandemic began. How can case managers address some of these underlying problems in hopes of improving health equality?
Q: The 2021 Inpatient Prospective Payment System (IPPS) final rule requires providers to transmit all records to Quality Improvement Organizations (QIO) electronically. How can organizations make sure that they are in compliance if they’re not already?
The governor of a state that is considered to be an epicenter for the novel coronavirus (COVID-19) makes a national appeal to physicians and nurses to assist his state during the pandemic. His state has almost 70,000 cases, and half of these cases are in one major city.
Q: Case managers across the country have faced challenging circumstances for the past six months, and the novel coronavirus (COVID-19) pandemic is hitting a second wave. How can case managers best cope with the added stress and pressures of the job while caring for their patients during these unprecedented times?
The novel coronavirus (COVID-19) is taking a toll on the mental and financial health of many Americans. A survey published over the summer by the Commonwealth Fund found that one-third of adults in the United States reported that they were struggling to cope with stress, anxiety, or sadness. “This is a significantly higher proportion than in other countries, where no more than one-quarter of adults reported the same,” wrote study authors.
What your patients don’t know may hurt them. Low health literacy is a problem that affects many patients. They might struggle to understand prescription labels or dosing directions. They may lack a basic understanding of their condition. Even highly educated people might have difficulty understanding medical information and instructions, which limits their ability to participate effectively in their care.
Q: CMS recently updated its Care Compare tool, a resource that can provide valuable insight for any patient. How can case managers ensure that their patents can access and best utilize this tool?
Sherry, a medical case manager with five years of experience, faces her most challenging role when her 87-year-old father, David, is diagnosed with the novel coronavirus (COVID-19). The initial fear she feels upon receiving this news is overwhelming, almost paralyzing, but she overcomes it and moves into action mode to ensure that her father receives the best care.
