Q: With the novel coronavirus (COVID-19) pandemic still going for nearly a full year, case managers everywhere are experiencing feelings of burnout. How can case managers combat these feelings and remain fresh and motivated?
Case management directors across the country are facing different situations when it comes to case manager recruitment and retention. There is wide variation in how the novel coronavirus (COVID-19) pandemic has impacted hospitals and case management departments.
Are your patients skipping needed appointments? A research letter titled Trends in Outpatient Care Delivery and Telemedicine During the COVID-19 Pandemic in the U.S., published in November by JAMA Internal Medicine, hints that this may be the case.
Q: Throughout the novel coronavirus (COVID-19) pandemic, case managers have faced many challenges when trying to find placements for patients who need to transfer from the hospital to a lower level of care, such as a skilled nursing facility (SNF). As we enter 2021, what challenges will persist and how can case managers work to overcome them?
It’s safe to say few people are sad to see 2020 go. The question is, what will 2021 bring? To help you prepare for what the new year may bring, we asked some experts for their predictions and recommendations on what case managers might expect and prepare to focus on in 2021.
Q: The combination of hospitals' financial constraints and the isolation associated with remote work can create low morale within a case managment department. How should case management directors combat these factors?
Trauma-informed care is an approach to providing care in a way that recognizes and understands how past trauma—such as child abuse, domestic violence, or events like natural disasters, car accidents, or crime—may affect a person.
A new CMS requirement calls for case managers to adjust their processes when it comes to patient discharge appeals. CMS announced that it will no longer accept faxes or paper copies of patients’ medical records as of October 1, 2020. Instead, CMS wants everything transmitted electronically.
End-of-life care has been evolving in recent years, with a new emphasis on the importance of ethics and encouraging patient involvement in decision-making.
