With new attention on the care continuum, many new roles are being created to both complement the comprehensive needs of patients and ensure that licensed individuals have the opportunity to work at the top of their license. As a result, many organizations are adding positions called navigators or health coaches to provide more support to the patient and family around the logistics of care.
In a continued effort to combat the opioid epidemic, CMS released a roadmap detailing its progress toward addressing the crisis as well as its plans for slowing opioid dependence. CMS noted that while the latest Centers for Disease Control and Prevention statistics indicate the opioid epidemic is not slowing down, efforts aimed at combatting the epidemic must continue.
Does your performance under the HRRP truly reflect the quality of care at your organization? There can be vast differences in 30-day hospital readmission rates for patients and conditions studied under the Medicare program, compared to other patients at an organization.
Many people think that text messaging is the territory of teens, not older Americans, but a California program is challenging that stereotype. Sharp Rees-Stealy Medical Centers in San Diego has seen much success with a texting program aimed at providing support to recently discharged patients, many of them seniors.
What happens when a patient who requires inpatient rehab care refuses transfer due to concerns about pets staying home alone? This complex case addresses the ways a case manager can handle these tricky situations.
Case managers must be positioned (through the organizational structure) and must position themselves (through skills and knowledge) to be an instrumental and influential member of the team to support and monitor the development of a comprehensive and sustainable plan for the patient.
