Q: The use of telemedicine and telehealth has expanded dramatically during the COVID-19 pandemic. What should case managers be aware of when determining the most viable telemedicine options for patients?
Q: When would you use the ICD-10-CM codes for opioid or marijuana use when no mental, behavioral, or other disorder is connected? I’m specifically thinking of codes F11.90 (opioid use, unspecified, uncomplicated) and F12.90 (cannabis use, unspecified, uncomplicated).
Q: Regarding patient portals, to what degree is it the individual’s responsibility to keep his or her health information private? Would the healthcare organization be liable if someone else obtained the individual’s login credentials—perhaps if the individual is known to use the same password for many applications—and accessed the records?
Q: HHS recently issued a notice that fee limitations will apply only to an individual’s request for access to their own records and not to an individual’s request to transmit records to a third party. Will limitations imposed by state law now apply?
Q: Our facility sees a lot of patients dealing with diabetes and diabetic complications. Do you have any advice for helping these patients during their stay or after discharge?