Q: If our organization failed to provide the Medicare Outpatient Observation Notice (MOON) or the Important Message from Medicare (IM) form to a patient during the chaos of the novel coronavirus (COVID-19) pandemic, should we avoid submitting a Medicare claim for the case?
Q: Like other hospitals, we have had many patients transported via ambulance with COVID-19 symptoms. Once these patients are tested for the virus, are we permitted under HIPAA to disclose their test results to the first responders who treated them and brought them to the hospital?
Q: Case managers are often being called to fill other roles during the COVID-19 pandemic. How can case managers contribute if they lack the skills or the recent experience necessary to succeed as bedside nurses?
Q: How should we report positive COVID-19 cases in ICD-10-CM without respiratory manifestations or any signs or symptoms and no prior suspected exposure?
Q: When dealing with a public health emergency, which disclosures are permitted to the media and which are not? Does HIPAA allow for any identifiable information to be disclosed to news organizations if the intention is to protect the public at large?
Q: Hospital case managers must constantly adapt to the conditions created by COVID-19 to best serve their patients. How can they create new ways of meeting patient and family needs during this pandemic?
Q: Like other hospitals, we have had many patients transported via ambulance with COVID-19 symptoms. Once these patients are tested for the virus, are we permitted under HIPAA to disclose their test results to the first responders who treated them and brought them to the hospital? Should the first responders be made aware when they have interacted with a patient who has tested positive?
