The roles and responsibilities of the HIM department have been transformed over the past decade. Although many of the core functions—coding, transcription, ROI—remain at the heart of the department, the way these tasks are performed has changed over time. As newer fields such as CDI or revenue integrity grow, they can open up questions about what role the HIM department plays in the organization and move critical HIM functions out of the department’s direct oversight.
Competing perspectives and priorities can lead CDI programs down the wrong path. Understand how differences in professional backgrounds and approaches to documentation can cause conflict in CDI.
