Q: The deadline for implementing the updated Detailed Notice of Discharge (DND) form was April 1. What are the most important changes that our staff should be aware of as we move to the updated form?
It’s Monday morning and case manager Kim is sitting in her office. She starts her day by printing her patient care unit census. She reads through each of the patient names on the census when one catches her attention.
Q: The new Important Message from Medicare (IM) form must be used starting April 1. What are the most important changes we should be aware of as we adjust to the updated version of the form?
As hospitals deal with concerns related to the spread of COVID-19, CMS issued guidance on March 26 regarding the delivery of the Important Message from Medicare (IM), Detailed Noticed of Discharge (DND), Medicare Outpatient Observation Notice (MOON), and several other notices.
The countdown has started. On April 1, hospitals must begin using the three revised CMS beneficiary notices. The old notices can be used through March 31, but not after that date.
Q: What are some of the challenges organizations may face when attempting to meet the new discharge planning requirements? What is the best way to handle these issues?