Revenue cycle leaders, including HIM professionals, are aware that a patient billing or collection problem can destroy what had up to that point been an exceptionally positive clinical experience. With the ever-expanding reach of social media, a patient who is dissatisfied with a billing or collection problem may be more likely to share that problem with others rather than sharing private details about clinical problems.
Although HIM professionals do not treat or diagnose patients, their role in managing all the moving parts in a healthcare organization affects overall quality of care.
When you think about a data breach, you probably think about things like maximum fines and penalties of $1.5 million, willful neglect, corrective action plans, and so forth, right? Well, think again.
Cybersecurity threats, cloud computing, proliferation of mobile device technology, and the pervasiveness of social media directly affect healthcare operations and privacy and information security programs?as does the explosion of data, which makes safeguarding information assets increasingly more important and difficult.
Q: My employer is trying to monitor its systems more closely. Which systems in particular are the most important with respect to monitoring? Which activities should the organization monitor?
