Sherry, a medical case manager with five years of experience, faces her most challenging role when her 87-year-old father, David, is diagnosed with the novel coronavirus (COVID-19). The initial fear she feels upon receiving this news is overwhelming, almost paralyzing, but she overcomes it and moves into action mode to ensure that her father receives the best care.
This week's note from the instructor reviews types of risk areas that should be continuously monitored by compliance officers, as they are frequent targets for OIG reviews.