Q: If employees are working remotely and accessing protected health information (PHI) not only on their computers and mobile devices, but printing it as well, how should they safely dispose of the printed PHI?
Q: Starting January 1, 2021, CMS will be lowering reimbursement for high throughput novel coronavirus (COVID-19) diagnostic tests from $100 to $75. I understand that if certain requirements are met labs will be eligible to bill for a $25 add on code. How can we meet the requirements for the add on code?
Q: We recently took a survey and many of our employees admitted to saving their passwords in a Word® document or a Notes® file on their phone. Is this riskier than having passwords written down on paper and stored in a safe place at work or home? How can we discourage employees from writing down their passwords anywhere?
Q: As we continue to work remotely, I feel as though our efficiency as a case management staff has plateaued. What recommendations do you have for improving our remote work operations?
