Q: We are revamping our coding department at our facility after acquiring new sites and wanted to know what types of positions and roles our staff should have. Do you have any advice?
Q: Does sending a generic “happy birthday” postcard to patients during their birthday month violate HIPAA rules?
What do you think about “dotted line” relationships between the case management director and other departments and vice presidents?
How can revenue integrity professionals ensure drug units are properly represented in the charge description master?
Q: How do we know if our facility is performing too many patient tests? What can we do to prove the tests are medically necessary?
Q: Is it a violation of the HIPAA Privacy Rule to make a comment while working at a pharmacy that “we’ve seen a lot of flu cases”?