Including patients and families/caregivers in daily hospital rounds and bedside conversations can provide patients and their families with better insight into care and enable active participation.
Medicare beneficiaries sometimes have information about discharge planning from CMS. What questions might they ask as a result of having this information?
Hospitals got a last-minute reprieve from the Medicare Outpatient Observation Notice (MOON) notification requirement, which was set to go into effect August 6. Citing the need for additional time to revise the standardized notification form that hospitals will need to use to notify patients about the financial implications of being assigned to observation services, CMS moved back the start date for the requirement in the 2017 IPPS final rule to 'no later than 90 days,' after the final version of the form is approved (www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/AcuteInpatientPPS/...).
Q: I recently received a customer satisfaction survey from a medical supply company. The survey was printed on a postcard, not enclosed in an envelope. The survey is generic and doesn't include information about what services or supplies were received, but it does show my name and address and the name of the company. Anyone looking at it could know, or assume, that I received medical supplies. I don't feel this is appropriate, but I'm not sure if this is a HIPAA concern.
