Jean Stone, RHIT, CCS, has never met some of the coders who report directly to her. She has, however, spoken with them by phone, and in some cases, she has seen their wedding or other photographs. This is because nearly all members of her department work remotely.
Establishing coder productivity standards can be challenging if you don't know where to begin. There are many factors affecting productivity levels, from record type to the tools coders have available to them.
However, establishing fair standards for your coders is important, as is knowing whether your department is running efficiently.
HCPro conducted a detailed benchmarking survey earlier this year of HIM directors and managers nationwide to bring you the latest information on coder productivity levels and standards so you can compare your department to its peers.
In what instances would a dual system be necessary? What impact, if any, will ICD-10-CM/PCS have on transcription? What about form redesign? Find out the answers to your colleagues' ICD-10 implementation questions.
Managing the changeover to ICD-10 may be so completely overwhelming for some HIM directors and managers that just getting started is the most difficult part.
