For case managers working in hospitals around the country, the COVID-19 pandemic has taken an emotional toll—one that is not expected to relent any time soon. However, implementing these simple shifts can help maintain a sense of balance and normalcy.
In a hectic work environment, you may find yourself dealing with a constant churn of thoughts and emotions. You may be ruminating about a past case or worrying about the future course of a current one. If this sounds like your situation, there is one strategy you may want to try: mindfulness.
Jennifer, who is 37 weeks pregnant, answers her cell phone. She is waiting for John, the case manager from her obstetrician's office, to report her novel coronavirus (COVID-19) test results. She is anxious but believes she knows the results in her heart.
Q: With the novel coronavirus (COVID-19) pandemic still going for nearly a full year, case managers everywhere are experiencing feelings of burnout. How can case managers combat these feelings and remain fresh and motivated?
Case management directors across the country are facing different situations when it comes to case manager recruitment and retention. There is wide variation in how the novel coronavirus (COVID-19) pandemic has impacted hospitals and case management departments.
Are your patients skipping needed appointments? A research letter titled Trends in Outpatient Care Delivery and Telemedicine During the COVID-19 Pandemic in the U.S., published in November by JAMA Internal Medicine, hints that this may be the case.
