The story isn’t all that unusual these days. A case management director was seriously short-staffed and lacking case management social workers. When yet another seasoned social work staff member resigned, the department was forced to put a newly hired social worker in the position of preceptor for newly hired personnel.
Nearly two years into the COVID-19 pandemic, case management departments and the case manager's role have been significantly altered due to the public's extraordinary healthcare needs and other changes, leading to increasingly demanding work levels.
A community-based palliative care and hospice case manager works on a unique case that highlights the rewarding contributions she can make for patients and their families.
