Q: I am an acupuncturist and have a patient who owes me $100. I contacted the patient about the missing payment but received no response. Would it be a HIPAA violation to get in touch with the patient’s emergency contact person about the missing payment? Or should I go to a debt collector?
Q: I am still not sure whether I need RNs or social workers or both as case managers. Is there any evidence to help me make a decision? I want everyone to be effective, work together well, and be respected as a service.
Q: If a patient participating in a clinical trial is allergic to one of the drugs used in the trial, how do we report the drug that is used as a substitute?
Q: My hospital's marketing team is becoming ambitious on social media lately. They like images, of course. What should we know about posting images of patients in social circles as it relates to HIPAA?
Q: As a case manager, I know about motivational interviewing, especially for patients with mental health or substance abuse disorder, but a colleague recently mentioned the “ask me 3” technique to me. Is it similar to motivational interviewing?
