Making discharge arrangements for patients leaving the facility can be challenging under the best of circumstances. But when a patient is a traveler, someone who will head back to another state or country, the difficulty factor increases exponentially.
Many case managers face the dilemma of how to cover their own assignments. When asked to cover the duties of colleagues who are ill or on vacation, the dilemmas only increase. Yet covering for another case manager is often necessary to make sure the care coordination needs of the patients and their families are met. The situation often results in both positive and negative outcomes that the team must be prepared to handle.
The Medicare and Medicaid EHR incentive programs are well under way at this point. The federal Medicare incentive program began issuing payments earlier this year, and many states have already done so as well for the Medicaid program.
It's almost that time of year again, when holidays abound and people's lives tend to get even more hectic than normal. As a manager, it means planning holiday parties, dealing with requests for time off, and a myriad of other tasks.
As we begin to close out the year, it seems to be a good time to reflect on some of the challenging standards hospitals faced in Joint Commission surveys during 2011.
