More than 54 million people are impacted by workplace bullying or incivility in the United States, and the high incidence of these distressing behaviors in healthcare poses grave risks to clients and the workforce.
The medical record is a key communication tool for providers and plays a major role in surveys. Use these tips to ensure your facility is on top of The Joint Commission’s requirements.
There are fewer hoops to jump through when another provider requests a practice’s patient records than when an attorney requests them, but the requesting providers don’t have an automatic right to those records, and you can’t just hand them over.
The Agency for Healthcare Research and Quality (AHRQ) recently released a new app that case managers might want to recommend to their patients to use at those follow-up visits. It can help patients remember to ask important questions about their condition and their care.
AHIMA and ACDIS recently updated their collaborative practice brief “Guidelines for Achieving a Compliant Query Practice.” Learn what’s new and what you need to do.
