Case management directors across the country are facing different situations when it comes to case manager recruitment and retention. There is wide variation in how the novel coronavirus (COVID-19) pandemic has impacted hospitals and case management departments.
This week's note from the instructor focus on billing processes for alternative ways of delivering basic hospital outpatient services during the COVID-19 PHE.
Q: If a patient writes his or her email address in an illegible fashion and the provider misreads it and then inadvertently sends appointment reminders and other communication to the wrong email address, is the provider at fault? What steps can be taken to avoid such a situation?
Correct coding for diseases of the blood can be difficult due to the lack of official guidance and the complexity of diagnosis. Clear up confusion by taking a closer look at these codes.
This week’s Medicare updates include the CMS pandemic plan, a final rule on Medicare coverage of innovative technology, a final rule on prior authorization process improvements, and more!
Q: Telemedicine may not be the best fit for all patients. How can case managers help facilitate in-person visits for those patients that cannot engage in telemedicine visits?
