One setting alone doesn’t possess all the services required to fulfill a patient’s needs. Employees at each setting have different talents, skills, and knowledge needed to achieve all the care needs.
Hospital executives frequently use LOS to measure how well a case management staff performs, but there are other indicators, such as patient satisfaction and observation use, that prove department effectiveness.
The case management department at Children’s Healthcare of Atlanta (CHOA) developed a tool called “Ticket to Home” to prepare patients and their families for discharge.
The U.S. Department of Health and Human Services (HHS) proposed modifications to the HIPAA Privacy and Security Rules in July. In light of the changes, now might be a good time to make sure you and your colleagues understand those rules.
