Facilities that feel they have a strong inpatient admission screening process but still have a high observation rate may need to look closely at their data.
Efforts to educate medical staff members on Medicare or other payer policies can be like herding cats. However, it is necessary to ensure compliance. The case management department cannot improve level of care decisions without cooperation from medical staff members.
We received more than 700 responses to the 2011 Case Management Monthly Salary Surveyfrom RN case managers (51%), case management directors (23%), case management managers/supervisors (16%), and social work (SW) case managers from all over the country.
The ACMA has received a document from CMS that answers questions that ACMA members posed to the agency about delivering the Important Message from Medicare (IM).
