Q&A: Creating a Revenue Cycle Plan

Q. What principles should an organization consider when developing a revenue cycle plan?

A. Revenue cycle goals should be based on the SMART principle: specific, measurable, actionable, relevant, and have a timeline for completion. Consider the following:

• Scope
• Guidelines for governance and leadership
• Revenue cycle leadership
• Feedback, data systems, and monitoring
• Systematic analysis and systemic action
• Evaluation
• Establishment of plan

For more information, see The Revenue Integrity Training Toolkit.

Need expert advice? Email your questions for consideration in the Revenue Cycle Daily Advisor. Note: We do not guarantee that all questions will be answered.