Q. Do laptops need to be encrypted if there is no PHI stored on them? Employees do use them to access PHI, but the PHI is stored remotely. We have a policy that states that employees are not allowed to save PHI to laptops.
Q. I’ve been taught to tell our patients, “We look forward to seeing you on x day at x time with x doctor.” This has always been left on cell phone voice mails or home phones. Is this a HIPAA-compliant practice?
Q. I recently tried to access my medical records through the hospital’s patient portal. I had a hard time logging in because it prompted me to enter codes sent to my phone several times. It was difficult to keep track of which code was the most recent. I feel like this was an unreasonable barrier. Usually, you’re given the choice to opt out of multifactor authentication or only have to enter one code along with your password. Do multiple authentication codes represent a significant barrier to patient access?
A patient came to our endoscopy suite for a bronchoscopy due to an abnormal chest X-ray. The physician documented that a transbronchial lung biopsy was obtained from the right upper lobe and the right lower lobe. What would be the correct CPT® codes to report?
