September 13, 2018
News & Insights

Q: I work at the front desk at a clinic. My neighbor is one of our patients, and recently he asked if I could see when some test results would be available. Since I already had access to his records, is it a HIPAA violation to fulfill his request?

September 12, 2018
News & Insights

Q: Do you have any advice on how to collaborate across an organization to improve care for a specific patient population?

September 10, 2018
News & Insights

Q: What is a patient's financial responsibility under Medicare Part B benefits?

September 7, 2018
News & Insights

Q: Is there a requirement that OB nurses (or other nurses) must document at least every hour while a patient is in outpatient status?

September 6, 2018
News & Insights

Q: If we hire temporary nursing staff through a staffing agency, do they need to complete our facility’s HIPAA training, or can we consider the training the agency provides sufficient?

September 5, 2018
News & Insights

Q: What can a case manager do to help a patient with a strong religious background cope with a newly diagnosed life-altering illness?

September 1, 2018
Briefings on APCs

Our experts answer questions about HIM's role in edit management, reporting infusions with no documented stop time, and more.

August 31, 2018
Briefings on HIPAA

This month's Q&A answers readers' questions about identification requirements, out-of-work information disclosure, and PHI and record retention

August 31, 2018
News & Insights

Q: Our physicians do not have a great query response rate when requests come from coders. What can we do to improve that rate and be more efficient with the query process?

August 30, 2018
News & Insights

Q: My primary care provider was running late for an appointment. When he finally came in the exam room, he told me he was late because his previous patient was very emotional. Is it a violation of HIPAA for a provider to share details about one patient with another?

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