December 12, 2018
News & Insights

Q: I am still not sure whether I need RNs or social workers or both as case managers. Is there any evidence to help me make a decision? I want everyone to be effective, work together well, and be respected as a service.

December 10, 2018
News & Insights

Q: If a patient participating in a clinical trial is allergic to one of the drugs used in the trial, how do we report the drug that is used as a substitute?

December 7, 2018
News & Insights

Q: Is it possible for acute kidney injury (AKI) to lead to or be caused by cardiorenal syndrome?

December 6, 2018
News & Insights

Q: My hospital's marketing team is becoming ambitious on social media lately. They like images, of course. What should we know about posting images of patients in social circles as it relates to HIPAA?

December 5, 2018
News & Insights

Q: As a case manager, I know about motivational interviewing, especially for patients with mental health or substance abuse disorder, but a colleague recently mentioned the “ask me 3” technique to me. Is it similar to motivational interviewing?

December 3, 2018
News & Insights

Q: Do we need to monitor Medicare's additional documentation requests (ADR) as part of our denials management program?

November 30, 2018
News & Insights

Q: How are selective and nonselective wound debridement procedures documented in the medical record and coded using CPT?

November 29, 2018
News & Insights

Q: What have you seen as best practices with faxing PHI? We still rely often on faxing patient records.

November 1, 2018
Briefings on APCs

Our experts answer questions about establishing billing and revenue cycle metrics, preparing medical records for audits, and more.

November 28, 2018
News & Insights

Q: Case management education seems to vary widely. What is the Career Knowledge Pathway?

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