January 24, 2019
News & Insights

Q: My doctor emailed me while he was on vacation, and the email had the automatic “sent from my iPhone” message at the end. Is it a HIPAA violation for doctors to use their personal cell phone to communicate with patients?

January 23, 2019
News & Insights

Q: Case management requires a lot of communication with patients. What happens when communication can’t happen because of a patient’s temporary or permanent condition?

January 1, 2019
Briefings on APCs

Our experts answer questions about CPT code assignment for cervical cerclage procedures, 2019 CPT codes for interprofessional consultations, and more.

January 21, 2019
News & Insights

Q: Are there any tips or best practices for negotiating and evaluating value-based contracts with payers?

January 18, 2019
News & Insights

Q: A physician documented that a pregnant patient is obese, and the patient’s chart has a listed body mass index (BMI) score. Can we assign an ICD-10-CM BMI code in this instance or should this never be done for an obstetrics patient?

January 17, 2019
News & Insights

Q: In a previous question, you said you can destroy paper records like charts as soon as they are scanned into the EMR if your state considers electronic storage media legally acceptable for medical records. My organization is currently rewriting our policy on shredding charts; is there any reference to this in HIPAA that we can use to back this up?

January 16, 2019
News & Insights

Q: I have heard of the Plan, Do, Check, Act process for quality management. Can you explain how this process works?

January 14, 2019
News & Insights

Q: How can I identify a suspended claim? Is there anything that can be done to move a suspended claim forward?

January 11, 2019
News & Insights

Q: Considering the fiscal year 2019 update to the ICD-10-PCS Official Guidelines for Coding and Reporting for Transfer procedures, how should we now report a pedicled transverse rectus abdominis myocutaneous (TRAM) flap procedure in ICD-10-PCS?

January 10, 2019
News & Insights

Q: Does sharing the phone number of a physician who does not work in-house at a lab facility with a patient constitute a HIPAA violation?  

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