Q: While telemedicine is becoming ubiquitous, we must face the reality that not every patient is capable of effectively accessing or utilizing these tools. What are your suggestions for helping these patients?
Q: We have an elderly patient admitted in our hospital who is also presenting with glaucoma. Since we don’t report glaucoma on a regular basis, can you explain any background, guidelines, or tips for reporting glaucoma in ICD-10-CM?
Q: Does HIPAA allow a covered entity or business associate to use a cloud services provider (CSP) that stores protected health information (PHI) on servers outside the United States?
Q: It’s often convenient to pass along a list of resources to patients, but we’ve found that this may not be the best approach when working with patients battling substance use disorders. What are your suggestions for providing help to these patients?
Q: We have patients being admitted for novel coronavirus (COVID-19) and most of them have a laundry list of various manifestations and complications. Do all manifestations and complications need to be reported in ICD-10-CM?
Q: If a person has a history of substance abuse, but at the time of admission appears to be of sound mind, is that patient’s personal representative still entitled to receive information about the patient’s treatment and status?
Q: As utilization review case managers, we are often tasked with assessing our hospital's risk for novel coronavirus (COVID-19) denials. What are the most important measures we should be examining?
