April 18, 2018
News & Insights

How can case managers work through cases where patients leave against medical advice?

April 16, 2018
News & Insights

How can patient access departments efficiently facilitate pre-registration processes?

April 19, 2018
News & Insights

Q. Do laptops need to be encrypted if there is no PHI stored on them? Employees do use them to access PHI, but the PHI is stored remotely. We have a policy that states that employees are not allowed to save PHI to laptops.

April 11, 2018
News & Insights

CMS reminded organizations to pay attention to billing and coding for specimen validity testing done in conjunction with drug testing. The agency reviewed recent code changes and billing guidelines for these lab tests in Special Edition MLN Matters 18001 released on March 29. CMS emphasized that providers that perform validity testing on urine specimens cannot separately bill the validity testing.

April 13, 2018
News & Insights

Primary Health Care in Des Moines, Iowa, recently announced an email breach of its system one year after discovery. This exceeds the timeframe outlined in the HIPAA Breach Notification Rule, which states that organizations are required to report a breach within 60 days of discovery.

April 10, 2018
News & Insights

CMS recently released its annual report of Health Insurance Exchange open enrollment, which revealed that open enrollment is down from 12.2 million in 2017 to 11.8 million for 2018.

April 12, 2018
News & Insights

Q. I’ve been taught to tell our patients, “We look forward to seeing you on x day at x time with x doctor.” This has always been left on cell phone voice mails or home phones. Is this a HIPAA-compliant practice?

April 11, 2018
News & Insights

What would be the ideal partnering model between social workers and nurse case managers in hospitals?

April 9, 2018
News & Insights

What strategies would you recommend for building an effective denials management team?

April 6, 2018
News & Insights

A former employee of the Transformations Autism Treatment Center in Bartlett, Tennessee, was sentenced to a 30-month imprisonment with a three year supervised release on March 2 for hacking 300 patient files, states a press release from the Department of Justice. The employee will also be facing a monetary fine of $14,941.36 in restitution, as decided by U.S. District Judge John T. Fowlkes, Jr.

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