Q: Many organizations have outsourced their PHI disposal for years. With coronavirus limiting the number of people coming in and out of medical facilities, what are your suggestions for organizations that now have to take care of PHI disposal themselves? What are the most important things to remember when handling this process?
The novel coronavirus (COVID-19) pandemic upended the U.S. healthcare system in innumerable ways. Experts believe the new post-COVID-19 normal will not be exactly the same as it was pre-pandemic. For one, telehealth is here to stay.
An organization’s privacy and security policies are only as effective as its training. All the right work can be done at the top level, but if the messages are not clearly disseminated to staff, an organization can find itself in a difficult position.
Q: I have read recently about the uptick in “vishing,” or voicemail messaging scams, targeting remote healthcare workers. What are your recommendations for protecting against this type of threat?
As the healthcare industry continues to transition from face-to-face appointments to telehealth during the novel coronavirus (COVID-19) pandemic, reports of video conference hijacking are emerging nationwide.
When the severity of the novel coronavirus (COVID-19) became apparent in March, employers across the country sent their workers home. Nonclinical employees of healthcare organizations were among those who were forced to create a new office space in the living room or kitchen.
Healthcare organizations can discover breaches in a variety of ways. Unfortunately, some organizations may not be aware that they have been breached until an outside party contacts them with the two dreaded words: dark web.
