Revenue cycle leaders, including HIM professionals, are aware that a patient billing or collection problem can destroy what had up to that point been an exceptionally positive clinical experience. With the ever-expanding reach of social media, a patient who is dissatisfied with a billing or collection problem may be more likely to share that problem with others rather than sharing private details about clinical problems.
Implementing a patient portal is at the top of the list for many organizations working toward attestation for Stage 2 Meaningful Use of EHRs under CMS' EHR Incentive Programs.
It's no secret that the scope of HIM is expanding, so one would assume that compensation for HIM directors and managers is on the rise but this may not be the case.
Q: The hospital where I work entered into a business associate agreement (BAA) that requires the business associate (BA) to notify us of a potential breach no more than 60 days after it is discovered.
Provider-based clinics and departments are increasingly common at hospitals, but the rules for provider-based qualification and billing can often be confusing.
My column in the April MRB addressed unexpected disruptions for HIM managers and the importance of backup plans?quite timely because the ICD-10 implementation delay was announced just before the newsletter was published.
Better late than never. This is what some healthcare professionals are likely saying about the delayed release of the fiscal year (FY) 2014 OIG Work Plan, which was due to be released in fall 2013 but did not make an appearance until January 2014.
