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When work flow becomes 'worry' flow
What is work flow? One of the most common questions I am asked when doing EHR implementation consulting is, "Can you define what work flow is?" I think part of the reason people ask me that question is because of the emphasis I put on the importance of work flow as part of any basic automation initiative. Good work flow support can make the difference between a successful project and one that fails, because it can make or break staffing-level projections due to being designed well (efficient work flow) or poorly (thus the "worry" flow).
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