Complex case: Managing care for an end-of-life patient

Mrs. Gray, a 93-year-old is in the ICU, has been diagnosed by her physician as having chronic heart disease that has progressed to “end stage.” The physicians set up a meeting at the patient’s bedside to discuss this prognosis with her and invite a representative of every member of the healthcare team to participate. Among those attending the meeting were the nurse case manager and social worker, who makes sure a representative from spiritual care is also present. Since the patient has told them that she has no family or friends, which the social worker validates after an extensive investigation, there are no significant others to attend. Mrs. Gray is truly the last living member of her family.

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