November 18, 2020
News & Insights

Q: Case managers across the country have faced challenging circumstances for the past six months, and the novel coronavirus (COVID-19) pandemic is hitting a second wave. How can case managers best cope with the added stress and pressures of the job while caring for their patients during these unprecedented times?

November 16, 2020
News & Insights

Q: What are the benefits to having coders review charts for appropriate capture of complications and comorbidities (CC) and major CCs (MCC)?

November 13, 2020
News & Insights

Q: What place of service codes and modifiers should be reported on physician claims for wound care services performed via telehealth during the COVID-19 public health emergency?

November 12, 2020
News & Insights

Q: What are the essential steps when conducting a risk analysis? Are there any sample tools out there to provide guidance on best practices for risk analyses? How often should organizations be conducting these tests?

November 11, 2020
News & Insights

Q: How can case managers spot and better support patients with low health literacy?

November 9, 2020
News & Insights

Q: For the purposes of determining a Medicare overpayment, should claims that we are uncertain whether they were appropriate be included? Is this defined under the False Claims Act (FCA)?

November 6, 2020
News & Insights

Q: CMS created a new MS-DRG for chimeric antigen receptor T-cell (CAR-T) therapies in the fiscal year (FY) 2021 IPPS final rule. Which ICD-10-PCS codes group to this new MS-DRG and does it qualify for an additional new technology add-on payment?

November 5, 2020
News & Insights

Q: Workers will likely remain remote for the foreseeable future, but as coffee shops and restaurants begin to reopen, it’s possible that employees may be accessing protected health information (PH)  in these locations. While it is best practice to avoid doing this altogether, what should employees do to avoid exposing PHI in this scenario?

November 4, 2020
News & Insights

Q: CMS recently updated its Care Compare tool, a resource that can provide valuable insight for any patient. How can case managers ensure that their patents can access and best utilize this tool?

November 2, 2020
News & Insights

Q: How does case-mix index (CMI) impact hospital finances? What should revenue integrity staff look for when conducting CMI analyses?

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