Q: We are coming up on our annual HIPAA training for staff. We have used the same training program for several years—it covers the basics and places a strong emphasis on recognizing phishing and other cyberattack tactics. Given the events of the past year, are there any other security trends we should be sure to highlight during our training session?
Q: A patient was admitted to our facility with COVID-19-like symptoms, tested negative for COVID-19. Several days later, however, the patient was retested and found to be positive for COVID-19. Should we query the physician or assign a present on admission (POA) indicator of "no" or "unknown"?
Q: As we look forward to 2021, we’re looking to utilize the most up-to-date HIPAA training strategies. I am responsible for training clinical and clerical staff annually. Do you have any recommendations for job-specific HIPAA training?
Q: As case managers strive to best support patients recovering from the novel coronavirus (COVID-19), what are some of the most important things to keep in mind?
Q: We are confused about which body part value in ICD-10-PCS should be captured for an incision and drainage (I&D) of a perianal abscess of the left buttocks because the physician documented both “perianal” and “left buttocks.”
Q: What role should case managers play in terms of encouraging patients to receive the novel coronavirus (COVID-19) vaccine? What are some steps to take in this process?
