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Improve clinical care with case management strategies

Case managers may not be physicians, but they are still integral to the quality of patient care. Regardless of whether a case manager’s role includes clinical or medical case management, utilization review, discharge planning, or a combination of these and more, if the case manager can advocate for the patient during the medical encounter, he or she can influence good clinical care, says Jackie Birmingham, RN, MS, clinical leadership at naviHealth: A Cardinal Health Company, headquartered in Brentwood, Tennessee, and author of Discharge Planning Guide: Tools for Compliance, Fourth Edition.

 

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